Terms and Conditions

Amazon Jackpots Casino provides this page to explain the main rules that apply when you access the website, create an account, use the games, join promotions, make purchases, request redemptions, or otherwise use related services.

By registering for an account, accessing the platform, or continuing to use it, you agree to these terms and conditions, along with any related rules, policies, and promotion-specific terms that apply to your activity. These site terms are meant to set clear expectations for both players and the operator.

Amazon Jackpots Casino operates as a sweepstakes casino under the Mamba Limited framework. The platform uses virtual currencies, including Gold Coins and Sweeps Coins, and different parts of the service may have separate rules depending on the feature being used.

Who Can Use Amazon Jackpots Casino

Amazon Jackpots Casino is intended for adults only. You must be at least 18 years old, or the minimum legal age required in your state or jurisdiction, whichever is higher, to use the platform.

It is your responsibility to make sure that accessing online social casino or sweepstakes-style gaming is lawful where you are located. Access may not be available in every state, country, or territory, and the operator may limit or block use in certain locations at its discretion.

Based on current operating restrictions, the platform may not be available in Washington, Idaho, Louisiana, Michigan, Nevada, Montana, Delaware, Connecticut, New Jersey, New York, California, and Tennessee. Availability can change, and location checks may be used to confirm eligibility.

Creating and Maintaining Your Account

To use certain features, you may need to register an account in your own legal name. When you do, you must provide information that is accurate, current, and complete.

You are responsible for keeping your registration details up to date. If your name, address, email address, payment details, or other important information changes, you should update your account promptly or contact support for help.

Only the number of accounts permitted by Amazon Jackpots Casino may be created or used by one person. Duplicate, false, or unauthorized accounts may be restricted, merged, suspended, or closed if necessary to protect the platform and its users.

Verification Checks We May Request

Amazon Jackpots Casino may ask you to verify your identity and account details at any stage. This can happen during registration, before a purchase is accepted, before a redemption is processed, or when account activity requires review.

Verification may include confirming your:

• age
• identity
• residential address
• email address or phone number
• ownership of a payment method
• eligibility for sweepstakes participation or redemption

Documents may include a government-issued ID, proof of address, payment confirmation, or other reasonable supporting information. If requested information is not provided, or if it cannot be validated, access to some features may be limited until the review is completed.

Your Account Is Personal

Your account is for your personal use only. It may not be shared with another person, transferred, sold, rented, assigned, or used on behalf of someone else.

You are responsible for keeping your login details secure, including your password and access to your device or email account. Any activity carried out through your account may be treated as your activity unless and until you notify the casino of a security concern.

If you believe your account has been accessed without permission, you should contact support as soon as possible at support@amazonjackpotscasino.com.

Gold Coins, Sweeps Coins, Purchases, and Redemptions

Amazon Jackpots Casino uses a dual-currency model.

Gold Coins are intended for social gameplay and entertainment. They are not redeemable for cash or prizes.

Sweeps Coins are used for sweepstakes gameplay. Eligible Sweeps Coin winnings may be redeemed for prizes, subject to the platform rules, verification checks, and any applicable sweepstakes requirements.

Purchasing Gold Coins is not required to participate in the sweepstakes model where a free entry method is available. An Alternative Method of Entry may be offered to eligible players under the current sweepstakes rules.

Payment methods may change over time, but currently published options include Visa, MasterCard, and bank transfer. Processing times, availability, transaction limits, and review requirements may vary depending on the payment method, your location, account history, and verification status.

Redemption requests may be reviewed before approval. Amazon Jackpots Casino may conduct reasonable checks before processing a redemption, including identity verification and source-of-funds or payment ownership review where appropriate. A minimum of 100 eligible Sweeps Coins may be required before a redemption request can be submitted, and first-time redemptions may require Know Your Customer review.

Bonus Rules and Promotional Conditions That Matter

From time to time, Amazon Jackpots Casino may offer welcome rewards, first-purchase offers, daily login rewards, reload offers, mission rewards, tournaments, mail-in sweepstakes entries, and similar promotions. These offers are subject to separate bonus terms in addition to these general conditions of use.

Promotion rules may cover things such as:

• eligibility by state or region
• one-time or first-time use limits
• minimum purchase amounts
• claim periods and expiration dates
• 1x playthrough requirements for Sweeps Coins
• game or feature restrictions
• opt-in requirements
• maximum redemption or conversion limits where stated in the offer

For example, publicly listed offers may include a registration reward of 3,000 Gold Coins, a first purchase package tied to a $20 purchase, daily rewards, Monday Mania, Winfinite Wednesday, Flash Friday, and a mail-in bonus. These promotions may not be available in every jurisdiction, and they may change, pause, or end without notice unless the offer says otherwise.

Before taking part in any promotion, you should review the specific terms on the relevant offer page and any related Bonus Terms or sweepstakes rules.

Game Access and Service Availability

Amazon Jackpots Casino aims to make its platform available across supported devices and browsers, including mobile access where offered. Even so, not every game, feature, or promotion will always be available to every player.

Availability may depend on factors such as your location, device compatibility, browser settings, software provider support, maintenance, system updates, and temporary technical issues. Certain games may also be supplied by third-party studios such as NetEnt, Betsoft, Relax Gaming, Red Tiger Gaming, Big Time Gaming, 3 Oaks, Habanero, RubyPlay, and other providers shown on the platform.

The operator may add, remove, suspend, replace, or limit games, features, currencies, or promotions at any time as part of normal business, compliance, or technical operations.

Fair Use Standards Every Player Must Follow

Players are expected to use the platform honestly and lawfully. This means you must not misuse the services, interfere with normal operation, or attempt to gain an unfair advantage.

Prohibited behavior includes, but is not limited to:

• using false, misleading, or stolen information
• creating unauthorized multiple accounts
• sharing accounts or allowing another person to play through your profile
• using bots, scripts, or other automated tools
• abusing chargebacks, payment disputes, or promotional systems
• colluding with others or trying to manipulate games or sweepstakes outcomes
• attempting to access restricted areas, systems, or data without authorization
• using the site for unlawful, fraudulent, or abusive purposes

If behavior appears inconsistent with fair play or the platform rules, Amazon Jackpots Casino may review the account and take reasonable action.

When Access May Be Limited or an Account Closed

Amazon Jackpots Casino reserves the right to refuse service, restrict certain features, suspend a promotion, place a transaction on hold, or close an account where it reasonably believes this is necessary.

This may happen if:

• verification remains incomplete
• inaccurate account information has been provided
• restricted location rules are not met
• payment activity appears irregular
• bonus misuse is suspected
• site terms or sweepstakes rules appear to have been breached
• use of the platform creates legal, security, or operational concerns

Where appropriate, the operator may investigate the matter before deciding what action to take. Any action will be guided by the need to protect players, maintain fair operation, and meet compliance obligations.

Handling Errors, Malfunctions, and Interrupted Play

Despite ongoing efforts to keep the platform accurate and stable, errors can happen. These may include display mistakes, pricing issues, bonus crediting errors, game malfunctions, session interruptions, incorrect balances, or delayed transaction updates.

If a clear error affects gameplay, account balances, purchases, or rewards, Amazon Jackpots Casino may correct the issue and deal with the outcome in a fair and reasonable manner. This can include canceling or adjusting an affected transaction, voiding results caused directly by a malfunction, or restoring the account to the position it would likely have been in had the error not occurred.

A technical issue does not create a right to keep funds, rewards, or results that were credited by mistake.

Responsible Gaming Comes First

Amazon Jackpots Casino supports responsible gaming and encourages players to treat gameplay as entertainment, not as a way to make money.

If you feel your play is becoming difficult to control, you should take a break and consider using any available account controls, restrictions, or self-limitation tools. You can also review the site’s Responsible Gaming information for additional support options.

Ownership of Site Content and Brand Materials

The Amazon Jackpots Casino website, including its branding, design, logos, text, graphics, original materials, software elements, and related content, is owned by the operator or used under license.

You may use the site for personal, non-commercial purposes only. You may not copy, modify, reproduce, republish, distribute, display, scrape, or commercially exploit any part of the site without prior written permission, except where the law clearly allows limited personal use.

Third-Party Games, Tools, and Services

Some parts of the platform rely on third-party providers. This may include game studios, payment processors, identity verification tools, geolocation services, customer support systems, analytics tools, or prize fulfillment providers.

Because of this, some features may be affected by the availability, limits, or technical performance of outside services. Amazon Jackpots Casino is not responsible for every interruption, delay, or compatibility issue caused by a third-party provider, though it may work to resolve issues where possible.

Liability Limits and Practical Risk Allocation

Amazon Jackpots Casino is not responsible for losses or damages caused by events outside its reasonable control, including internet outages, device failures, unsupported software, telecom interruptions, third-party service disruption, force majeure events, or misuse of the platform by a user.

The casino is also not responsible for issues caused by your own failure to protect your account credentials, provide accurate account information, maintain access to your email address, or use a compatible device and connection.

Nothing in these service terms is meant to exclude rights that cannot lawfully be excluded under applicable law. Where limits on liability are permitted, they apply only to the fullest extent allowed.

Services Are Provided Without Constant Availability Guarantees

The website, games, promotions, and related services are provided on an “as is” and “as available” basis.

That means Amazon Jackpots Casino works to operate the platform reliably, but it cannot promise uninterrupted access, constant availability, or error-free performance at all times. Maintenance, updates, software changes, regional restrictions, or technical issues may affect access from time to time.

Updates to These Terms

Amazon Jackpots Casino may revise these terms and conditions when the platform, legal requirements, promotions, or operating processes change.

Unless stated otherwise, the latest version posted on the website applies from the date it is published. Continued use of the platform after an update means you accept the revised terms.

You should review this page from time to time so you remain aware of the current account rules and conditions of use.

Other Policies You Should Review

These terms work alongside other important site policies and feature-specific rules. Depending on how you use the platform, you may also need to review the Privacy Policy, Cookie Policy, AML or KYC rules, sweepstakes rules, and any promotion-specific conditions.

Those related pages help explain how personal data is handled, how verification works, how promotional offers are managed, and how player protections are applied across the site.

Questions About These Terms

If you have questions about these terms, your account, or how the platform works, you can contact Amazon Jackpots Casino through its official support channels.

Support is available by email at support@amazonjackpotscasino.com. Live chat may also be available through the website, depending on hours and service availability.

These terms are intended to create clear, fair expectations for the use of the Amazon Jackpots Casino website, player account, virtual currencies, and related services. By continuing to access or use the platform, you confirm your acceptance of the current terms that apply.